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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sylvester Booker

Sylvester Booker

September 4, 2026

5  out of  5
rating by Sylvester Booker
"I spoke with Lily about getting Auto Insurance. She was very courteous, professional, and very informative after discussing with her and her explaining all the excellent benefits of various policies I ended up getting Life Insurance and home In addition to Auto Insurance. Awesome staff."
We responded:
"Thank you Sylvester! We appreciate your kind words and business! Lilly is a great part of our Team. "
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Bria Johnson

September 2, 2026

5  out of  5
rating by Bria Johnson
"Daniel was very helpful and i really appreciate him."
We responded:
"Thank you! Daniel works hard to help our clients and we appreciate your business!"
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MD Fones

September 1, 2026

5  out of  5
rating by MD Fones
"Chelsea was great to work with when having to remove and added a vehicle to our policy. We requested several quotes and she answered promptly each time. When she wasn't sure of an answer she confirmed with someone. She was very helpful getting quotes for me and then making sure we had the right coverage once I had added the vehicle over the weekend, which was very easy."
We responded:
"Thank you for your kind words! We agree, Chelsea is awesome!"
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Emillio Howard

August 31, 2026

5  out of  5
rating by Emillio Howard
"⭐⭐⭐⭐⭐

I had a great experience working with Lily Ponce at State Farm! I was frustrated with Progressive because I felt like I was being overcharged, so I decided it was time to look at my options. Lily made the entire process easy and stress-free.

She was extremely patient, understanding, and took the time to answer all of my questions without making me feel rushed or pressured. She worked with me to find coverage that made sense for my needs and helped me make the switch with confidence.

I truly appreciate Lily’s professionalism and willingness to help. If you’re looking for an insurance agent who actually listens, cares about her customers, and takes the time to find the right options for you, I highly recommend Lily Ponce and State Farm!"
We responded:
"Thank you Emilio! Lilly is a great part of our Team indeed. We appreciate your kind words and business!"
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Daniel Marchena

August 25, 2026

5  out of  5
rating by Daniel Marchena
"Lilly Ponce is amazing, thanks to her I have saved in car insurance and also i am now part of a great company like State Farm! Thank you Lilly!"
We responded:
"Daniel, thank you for sharing! We think Lilly is amazing too and very much appreciate your business!"
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Obada A

August 17, 2026

5  out of  5
rating by Obada A
"Great service by Lilly Ponce very knowledgeable, above and beyond to get me the best price for the best coverage I’m looking for, definitely recommend working with her and the agency for all insurance needs."
We responded:
"Thank you for sharing this Obada! Lilly is a great part of our team! We appreciate your business!"
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Jarrod Haugabrook

August 7, 2026

5  out of  5
rating by Jarrod Haugabrook
"Malorie is great!"
We responded:
"Jarrod,
Thank you for saying so and for your business! We think so too!"
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C S

August 4, 2026

5  out of  5
rating by C S
"Moving to this area from another State and have always been a State Farm client since the early 70s. I can say - without hesitation - that this Agent has provided us with superb and outstanding service with home and car insurance. Professional, friendly, attentive, and extremely proficient."
We responded:
"Thank you C S! We appreciate your business!"
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Tray Bolton

July 31, 2026

5  out of  5
rating by Tray Bolton
"Daniel was very helpful and made sure everything was fast and easy great customer service!"
We responded:
"Thank you for sharing Tray! Daniel does a great job! We appreciate you!"
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Mark Wagner

July 16, 2026

5  out of  5
rating by Mark Wagner
"Lilly has been great! Courteous and kind! And the rates are Awesome!!"
We responded:
"Thank you for sharing Mark! Lilly is a great part of our Team. We appreciate your business!"
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Nate Diaz

July 10, 2026

5  out of  5
rating by Nate Diaz
"Daniel is the best to work with. He’s very talented and great at his job. Pays attention to detail and has fantastic communication skills."
We responded:
"Thank you for saying so Nate! Daniel is a great part of our Team! We appreciate you!"
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Vencent Pollard

July 9, 2026

5  out of  5
rating by Vencent Pollard
"My agent, Miss Lillly was very helpful and thoughtful. My Insurance needs genuine affection for the Customer needs."
We responded:
"Thank you for your kind words Vencent! Lilly is a great part of our Team!"
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Benita Moore

July 6, 2026

5  out of  5
rating by Benita Moore
"I'm perfectly satisfied with my plan. My agent whom is Malorie was extremely helpful and advised me of all the discounts that were offered"
We responded:
"Thank you Benita! We are proud of the work Malorie does and appreciate your business!"
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Rhonda Darling

June 23, 2026

5  out of  5
rating by Rhonda Darling
"I love working with Daniel. He’s is very knowledgeable and personable and he does not try to pressure you like a lot of sales people do. He lets the facts speak for themselves."
We responded:
"Thank you for your kind words Rhonda! We love working with Daniel too!"
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Sky Dutton

June 11, 2026

5  out of  5
rating by Sky Dutton
"Very helpful and kind!"
We responded:
"Thank you Sky! We appreciate your business!"
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Summer Cocaine

June 4, 2026

5  out of  5
rating by Summer Cocaine
"Very pleased with the process and prices. Malorie was an amazing help. Highly recommend checking out a quote."
We responded:
"Summer, we are glad you are pleased and appreciate your business! Malorie is amazing!"
Profile photo of Kathy Ewards

Kathy Ewards

May 30, 2026

5  out of  5
rating by Kathy Ewards
"I had car trouble that required towing to the dealership. As luck would have it my phone service wasn't working and I couldn't access assistance on my own. I called my agent and spoke with Daniel Diaz explaining my situation. He immediately started the process, manually, from his desk to resolve my issues, staying on the phone, updating me and seeing to my safety. His patience and determination to see my needs were taken care of was so reassuring and calming in a very stressful situation. Daniel went the extra, extra mile to help me and I'm so thankful my State Farm Office has wonderful, caring employees like Daniel Diaz. I highly recommend Doug Turgeon, State Farm Insurance Agent to meet all your insurance needs. I've been a satisfied customer for over 45 years. Thank you Daniel, I appreciate you and State Farm. Keep up the good work!"
We responded:
"Thank you Kathy! We appreciate your comments and your business! Daniel and my Team strive to deliver the best customer service possible. I am glad we were able to help!"
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sheri vest

May 21, 2026

5  out of  5
rating by sheri vest
"Thank goodness my friend recommended the Doug Turgeon St, Farm team. Lilly is very knowledgeable and a delight to work with. I also saved money switching home, auto and umbrella policies. It's so nice to have an actual person to talk with!"
We responded:
"Thank you for your kind words Sheri! We pride ourselves on taking care of new and existing customers. Lilly is an awesome part of our Team indeed! We appreciate your business!"
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MzV

May 18, 2026

5  out of  5
rating by MzV
"State Farm agent, "Malorie", was awesome! She provided excellent professional service needed for me and my daughter's vehicles! Being a former "Guest Services Rep" myself over 27 yrs., customers definitely can feel a smile through phone conversation ☺️❤️!"
We responded:
"Thank you! We agree that Malorie is awesome!"
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Ontario Johnson

April 24, 2026

5  out of  5
rating by Ontario Johnson
"This ain't it was a very good agent to deal with when I need help he give me the help that I need he's a five-star guy thank you for your help"
We responded:
"Thank you Ontario! We appreciate you!"
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Jonathan Dixson

April 15, 2026

5  out of  5
rating by Jonathan Dixson
"It’s a pleasure having Daniel as my agent. He helps in every way possible to the best of his ability! Hard work doesn’t go unnoticed! Easy 5 star review, would recommend!"
We responded:
"Thank you Jonathan! Daniel is an asset for sure. He works hard to earn new customers and take care of those we are privledged to serve. Thank you for your business!"
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Mike Barber

April 14, 2026

5  out of  5
rating by Mike Barber
"Smooth sailing"
We responded:
"Thank you Mike!"
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Carlos Young

April 14, 2026

5  out of  5
rating by Carlos Young
"Daniel Diaz., was very on hands with getting me the best quote with a bundle that’s just awesome
Thanks again"
We responded:
"Thank you Carlos for complimenting Daniel’s work! We appreciate your business!"
Profile photo of Designgirl

Designgirl

April 13, 2026

5  out of  5
rating by Designgirl
"Daniel, my agent, was absolutely awesome! He answered my many questions with alacrity and professionalism. He was ever so patient through the lengthy process where I was bringing a car in from another state… He made the nightmare go away! Thank you, Danielle. You’re the best.😀"
We responded:
"Thank you Designgirl! We agree that Daniel does a great job. We also appreciate your business!"
Profile photo of Barbara Theus

Barbara Theus

April 9, 2026

5  out of  5
rating by Barbara Theus
"Exceptional customer service!"
We responded:
"Thank you Barbara. "